Contact Us

Contact Frugal Fox Store

Need help with an order, product question, or return? Send us a message and our support team will get back to you within 24 hours (Mon–Fri).

Before you message us, please include:

  • Order number (example: #1234)

  • Email used at checkout

  • Item name (or link)

  • What you need help with

Customer Support

Shipping & Delivery
Most orders arrive within 7–21 business days (depending on location and season). If your tracking hasn’t updated in a few days, message us and we’ll help.

Returns
If something arrives damaged or incorrect, contact us within 7 days of delivery and we’ll make it right.

Frequently Asked Questions

Where is my order?
After your order ships, you’ll receive a tracking email. Delivery typically takes 7–21 business days.

I entered the wrong address, can you fix it?
Message us as soon as possible. If the order hasn’t shipped yet, we can usually update it.

My item arrived damaged, what do I do?
Send us a message with your order number and a clear photo of the issue. We’ll respond with next steps.

Do you offer bulk or custom orders?
Yes, depending on the product. Send us details and we’ll confirm availability and pricing.